Aii Group

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Hospitality Internship


Jaipur, India

Introduction: Work in a dynamic environment of a reputed hotel chain or individual hotel as an Intern for front desk, floor manager, human resource, reservation, social media or any other hotel related job. An excellent training opportunity for hospitality students to work in India from 01 month to 12 months. A certified international training program for all foreign nationals who are willing to explore more from their profession. Learn in a real time environment from experienced supervisors and enjoy with fellow employees.

Job Description: 

  • Focusing on the guest, delivering the correct services and quality of product as requested by the guest in a timely manner

  • Maintaining up to date knowledge on all Hotel events, including Food and Beverage outlet information

  • Following up on guest requests

  • Using the guests name as many times as appropriate and possible

  • Developing professional relationships with all guests

  • Maintain open communication channels with all departments by:

    • Maintaining professionalism in all interactions

    • Ensuring that all departments are kept informed of all relevant information in a timely manner – including occupancies, arrivals, tours, departure times, VIP guests, room moves

    • Participating in a Department Meetings and daily briefings

  • Professionally perform the role of Receptionist by:

    • Meeting and greeting all guests on arrival at the Hotel

    • Performing prompt and courteous check in procedures

    • Promptly providing information as requested by guests

    • Consistently exceeding guests expectations by anticipating their needs and delivering service and products as requested

  • Professionally perform the role of Cashier by:

    • Checking out all guests on departure from the Hotel, in a professional and friendly manner

    • Processing all shift charges to appropriate accounts

    • Accurately completing daily shift balances

    • Accurately completing foreign currency transactions

  • Professionally perform the role of telephonist by:

    • Answering telephone calls, taking messages, sending faxes in a prompt and professional manner

  • Professionally perform the role of Reservationists by:

    • Taking, amending and processing reservations in the absence of the Reservations Team

  • Ensure revenue opportunities are maximised by:

    • Effectively selling, upselling and onselling at appropriate times

    • Having a detailed knowledge of and promoting sales of local business services and tour operators

  • Ensures that Uniform standards are always beyond reproach by:

    • Being well groomed and maintaining correct uniform standards

  • Resolves Guest Complaints by:

    • Ensuring all problems/ complaints are resolved and reporting any that are beyond your level of authority to your supervisor or manager

  • Ensures staff and guest safety at all times by:

    • Reporting any health, safety, security hazards and accidents through the appropriate reporting and action methods

    • Being fully conversant and familiar with company, hotel and department OSH procedures, policies and directives

    • Ensuring a high standard of personal and workplace hygiene

    • Participating in OSH in the workplace – provides input to Departmental H&S initiatives

    • Actively promoting safe work practices within the department

    • Having completed OSH elements of the training plan and competency checklists

  • Major Challenges

    • Maintaining work standards within the department in times of high workload and pressure as well as slow times

    • Dealing with guest requests and complaints

    • Prioritising workload

    • Maintaining current knowledge on local products and prices

    • Team issues

    • Liaising and communicating with other departments

  • Decision Making Authority

    • Addressing customer issues

      • Complaints

      • Extra service required

    • Room rates for walk ins

    • Write offs for minibar and disputed charges

  • Working Relationships

  • Most Frequent Contacts:

    • Guests

    • Tour operators

    • Corporates/ companies

    • General public

    • Front Office Team

    • Front Office Manager/ Executive Assistant Manager

    • All staff

    • General Manager

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Features of Internship

  • Placement Organization/Company : Hotels/Resorts

  • Placement Duration Available: 01 Month to 12 Months

  • Working Days (In a week`s time): 05 days in a week (Monday to Friday)

  • Working Hours (In a day’s time): 05 to 06 hours (In a day)

  • Any Special Background Required: Hospitality background or with good communication

  • Placements available: 05

  • Stipend: 0-10000 INR (No stipend to Students)

Terms and conditions


In this Internship program a certain application fee is applicable. If the candidates's application is accepted by the organization, the details of the fee of application and the expenses of lodging and boarding will be sent through an e-mail. The stipend during the training period is completely depend on the qualification of the applicant and the organization where he/she will work.


Nice question! Yes, there are a plenty of services those are most needed and important to know. In this project fee you will get the following services included:

  • Pre arrival assistance

  • Pick-up & drop only to Jaipur airport

    • How to reach Jaipur?

      • You can book a direct flight from any country to Delhi and then another domestic flight to Jaipur. We also can book a flight/taxi for you in case you want to avail this service from us on extra charges.

  • Orientation about placement, country and code of conducts

  • Accommodation (tri/dual sharing in a service apartment or host family)

  • All meals (Breakfast, Lunch & dinner) Authentic Indian meals

  • English speaking in-house coordinator to assist 24X7

  • Emergency assistance (if required)

  • Travel support in India

  • Certificate of internship

  • Cultural week activities

    • Henna painting

    • Indian dress workshop

    • Yoga classes

    • Jaipur sight-seeing (Jaipur handicraft market, Forts & monuments, museum etc.)



During the placement you will be staying either in the Intern guest house or in the Indian host family. That depends on the availability of place. You will be communicated by our staff about the accommodation.


During the internship you will be getting all time meals included in the program fee. The food will be breakfast, lunch & dinner. It would be authentic Indian food balanced in nutrition and protein. If you want to make your own food in the camp, you are welcome to do so. Everything is there to cook.


During your internship program you would be staying either in a host family or in our camp. Mostly interns choose to stay in our camp with other Interns and volunteers from other countries. So your day starts with fresh up after which you will be gathering in the dinner hall for the breakfast with the other participants and then you will be leaving the house for the organization by tuktuk or cab. There after reaching to the organization, meet your supervisor and ask for the daily schedule and start your work. The work schedule is different in different organizations. You will be working mostly from 10 am to 5 pm in the evening. After finishing up the work you can come back to the camp. after coming back have a cup of tea/coffee to refreshes up and then you are free for your own activities. This is how your working day looks like. 



Your placement is situated in a very famous city, ‘The Pink City’ Jaipur, Rajasthan. The city has its heritage value & has more than 20 heritage sites like Hawa Mahal, Jantar Mantar, Albert Hall, Birla Temple, Jal Mahal, Nahargarh Fort, Jaigarh Fort, Amber Fort etc. So the Interns can visit the nearby places & all of these places are in the maximum radius of 15 kilometers from their stay. The City Jaipur is also in the center of the state Rajasthan and beautiful excursion sites are also nearby and accessible from public transportation like Buses, trains & private taxies. Interns can visit Pushkar (The Desert Safari), the only Brahma temple in the world and also can experience night stay in tents in desert while having dinner & the live folk dance. They can go to Ranthambhore for the classic ‘Tiger Safari’ on cantors. Another nearby options can be Bhangarh, the only haunted site approved by the government of Rajasthan. Udaipur ‘The Lake city’ can be another option to utilize the weekends. All the arrangements can be done by Aii on the Intern’s request.



Internship abroad Itinerary for YOU!





Once your application form is submitted with the questionnaire and organization found you suitable for the placement after the successful session of Skype interview, our team will coordinate you for depositing the placement fee & agreement. Then once our bank confirms the receipt of your fee we will initiate the documentation process regarding your trip. You will get assistance in booking the flights, application for visa, vaccinations, insurance, packing for the trip and other essential things.



By the time our team will take flight information from you. This is the responsibility of the intern to inform us via e-mail about the flight details; carrier, date and time. In case there is any delay or sudden change in the flight schedule its your responsibility to inform us immediately. We will share our coordinator's Whatsapp contact no. for instant contact. Once we get the details of the flights we will transfer the details to pick-up team for arranging your pick-up from Jaipur Airport. Please notice that all India interns must arrive in Jaipur only.


Once you arrive at the Jaipur airport you will meet our team member with Aii pla-card and your name on it. You can proceed with them to the Aii Jaipur intern house. Please attention that in case you don`t find anyone, don`t panic wait for some another minutes and they will be there. In worst condition, if you don`t find anyone, immediately contact the Aii head office no. that are shared with you in the pre-departure kit. That no. is available 24X7. You will be staying in the intern house with other participants. The next day would be your orientation and Jaipur sightseeing.



In the morning our in-house coordinator will conduct your orientation about the Indian culture, program, country, people, beliefs and language. Then your Jaipur sight-seeing will start followed by the orientation. In Jaipur sight-seeing you will visit magnificent world heritage sites like Hawa Mahal (Wind palace), Jal Mahal (Water palace), Amber fort, Birla temple, Nahargarh fort and some other places if the time allows. Here the meals are on you during your visit. The next day would be a free day for you to travel by yourself or arrange a tour by us for the rest of the places. The night stay would be in the same Intern house.



The next morning your visit to the organization is fixed and this would be your first day as ‘Induction day’ in organization. The coordinator or any Aii staff will arrange an organization visit. The intern will experience the working procedure at the organization, meeting the supervisor and reporting manager and introduction with other fellow staff. So after induction and organization visit you will be coming back to prepare yourself for the next day of working.



Just after the organization visit, if you have chosen to stay in a host family, the coordinator will give you a drop to the host family. You will be taken to the host family and here you will meet your host parents, brothers and sisters. The house mother will show you your room and will introduce the family member and will let you know the rules of the house. You can have a look in the house and around. In the evening you can got to visit the nearby household grocery store, vegetable & fruit market and other necessary stops.If you have chosen to stay in intern house you will be staying in the same premises for the rest of the time of project.



Here from the same visiting day you can choose to stay in the organization or you can come the next day as well. The next day after waking up you will be having an India Masala tea with the rest of the family members. Then you will take an authentic Indian breakfast and then you will leave to the organization. Meet your supervisor there for the schedule for the day and start your work out there. In lunch you can come back to the house and can have it with the family or take a lunch-box with you there. After finishing the work you can come back to the host family. Enjoy your evening with the family, neighbors and walking around. Have your Indian dinner and sleep well. This is how a typical intern day would be. In intern house you will wake up by a wakeup call by the house in-charge for morning tea. Then followed by a Yoga session jointly with other participants, you will proceed to have breakfast. Then your tuc tuc will arrive to take you and other participants for the drop. Meet your supervisor there for the schedule for the day and start your work out there. For lunch you can carry a lunch-box with you there. After finishing the work your tuc tuc will arrives there to pick you up to drop at intern house again.



This would be your regular routine and you will work from Monday to Friday. Weekends would be totally off and you can use them as you want to be. Relax, travelling, visiting, enjoying, clubbing, washing clothes etc. Choice is yours. You can take travel excursions and information from our in-house coordinator and make a group with the other participants to go on group excursions; the cheap and best way to wander around. Our in-house coordinator will be there always with you for assistance, support and supervision.



The last Friday of your internship program would be slightly different and fun-filled. Take group pictures, selfies and show your gratitude towards the staff and other people for the cooperation, affection and support. You can also arrange a small party with the host family at the last day and spend some emotional moments. Meet all the friends you made during your stay, thank them and have your own time. This is how your last day would be.On last evening of your internship program in the camp we will celebrate it by some candles, balloons and cake. This would be like a thanksgiving session to you from Aii team for your time, efforts and dedication. Then followed by it you will be free to do your own activities.



The last day in India! You will get enough time to pack your bags and for writing a feedback followed by one minute video feedback session. Now you are free to roam around in the local market to shop souvenir for your friends and family only if you have enough time left for the flight. You will be dropped at the Jaipur airport at the time of your flight and from here you are on your own. Say a final good bye to the team member and here your journey ends with a lot of memories and learning of life. Namaste!!

Application form